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notary privacy policy

Overflow Notary Services

Effective Date: 04/06/2026

Overflow Notary Services (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide through our website and notary services.

Information We Collect

We collect only the information necessary to perform notarial acts, schedule services, process payments, and comply with legal obligations.

Personal information may include:

• Full name

• Email address

• Phone number

• Physical address

• Government-issued identification details

• Appointment details and service requests

• Payment information processed through secure third-party providers

For Remote Online Notarization (RON), we collect and retain:

• Audio-video recordings of the notarial session

• Credential analysis results

• Knowledge-based authentication results

• Identity verification data required by Texas law

We may also collect limited non-personal information such as IP address, browser type, device type, and website usage data through cookies or analytics tools.

How We Use Information

We use your information to:

• Perform and document lawful notarial acts

• Verify identity as required by law

• Schedule and manage appointments

• Provide apostille and legalization services

• Process payments

• Communicate confirmations and service updates

• Maintain records required under Texas law

• Improve website functionality and customer experience

Legal Compliance and Record Retention

Texas law requires retention of certain notarial records, including RON session recordings and identity verification data. Such records will be retained for the legally required period and cannot be deleted upon request where retention is mandatory.

Information Sharing

We do not sell or rent personal information.

Information may be shared only when necessary to:

• Complete identity verification through approved RON platforms

• Process payments

• Submit documents to Secretary of State offices, federal agencies, embassies, or consulates

• Work with shipping carriers or courier services

• Comply with lawful requests, subpoenas, or court orders

• Protect our legal rights or prevent fraud

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed completely secure.

Cookies and Tracking

Our website may use cookies to improve user experience and analyze traffic. You may disable cookies through your browser settings.

Your Rights

Depending on your jurisdiction, you may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of information where legally permissible

• Opt out of marketing communications

Requests may be submitted to info@overflownotaryservices.com.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.

Contact Information

Overflow Notary Services

Website: www.overflownotaryservices.com⁠

Email: info@overflownotaryservices.com

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